At ThinkDigix Academy, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, purchase courses, or buy digital products such as PDFs and learning resources.
By accessing or using our website and services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following information:
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Personal details such as name, email address, and phone number
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Transaction-related information required to process purchases
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Information submitted via contact forms, registrations, or inquiries
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Technical data such as IP address, browser type, device information, and usage behavior
👉 We do not store sensitive payment details such as card numbers, CVV, UPI IDs, or banking credentials.
2. How We Use Your Information
Your information may be used to:
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Provide access to purchased courses and digital products
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Process transactions and send confirmations
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Respond to queries and provide customer support
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Improve website functionality, content, and learning experience
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Ensure security and prevent fraudulent activity
3. Payments & Payment Gateways
All payments on ThinkDigix Academy are processed through secure third-party payment gateways, including but not limited to Instamojo, Razorpay, Stripe, or other authorized payment service providers.
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We do not control or store payment information entered on payment gateway platforms.
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Payment gateways operate under their own privacy and security policies.
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ThinkDigix Academy shall not be responsible for payment failures, delays, or technical issues originating from third-party payment systems.
4. No Refund Policy (Mandatory Acceptance)
❗ Digital Products (PDFs, Downloads, Resources)
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All digital products are non-refundable and non-returnable.
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Once access or download is provided, no refunds, cancellations, or exchanges will be allowed under any circumstances.
❗ Courses & Training Programs
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All course enrollments are final and non-refundable.
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No refunds will be issued for non-usage, partial completion, dissatisfaction, or non-attendance.
By making a purchase, you expressly agree to this No Refund Policy.
5. Limitation of Liability (Technical & Cyber Issues)
ThinkDigix Academy shall not be held liable for any loss, damage, or inconvenience arising from:
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Website downtime, server issues, or hosting failures
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Payment gateway errors, delays, or transaction failures
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Cyber attacks, hacking attempts, malware, or data breaches beyond our reasonable control
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Loss of data due to technical issues, third-party service failures, or internet disruptions
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Unauthorized access caused by user negligence, shared credentials, or insecure devices
Users acknowledge that access to digital platforms involves inherent technical and cyber risks, and ThinkDigix Academy shall not be responsible for any direct, indirect, incidental, or consequential losses arising from such events.
6. Sharing of Information
We do not sell or rent personal information to third parties.
Information may be shared only with:
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Payment gateway providers for transaction processing
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Technology or service partners assisting in website operations (under confidentiality obligations)
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Legal or regulatory authorities when required by law
7. Cookies & Tracking Technologies
We may use cookies and similar technologies to:
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Improve website performance and usability
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Analyze traffic and user behavior
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Enhance overall user experience
You can disable cookies through browser settings, though certain features may not function correctly.
8. Third-Party Links
Our website may contain links to third-party websites or tools. ThinkDigix Academy is not responsible for the privacy practices, content, or security of such external websites. Users should review their respective policies independently.
9. Policy Updates
ThinkDigix Academy reserves the right to modify or update this Privacy Policy at any time without prior notice. Changes will become effective immediately upon publication on this page.
Users are encouraged to review this policy periodically.
10. Contact Information
For any questions regarding this Privacy Policy, please contact us through the details available on our Contact page.